All answers about LIA

Right after signup, LIA analyzes your situation, builds a personalized checklist, and activates automated follow-up. You get an action plan within 24 hours in your client area.

Yes, in all 26 cantons. LIA auto-adapts authorities, forms, and legal deadlines to your canton. Your municipality's local page lists priority procedures for your area.

You save 10–15 hours per case on average with LIA. Drafting an official letter takes 30 seconds instead of 2 hours, and deadline tracking is fully automated.

Yes. The first official letter is fully free, no card required. You can also try the free 2-minute diagnostic to see your personalized plan with no commitment.

LIA is your Swiss digital secretary. She understands your documents, drafts official letters in Swiss style, tracks cantonal deadlines, and alerts you at the right time. Think of her as a competent admin assistant, available 24/7, who knows Swiss administration perfectly.

No. LIA handles routine admin — official letters, deadline reminders, case organization. For complex litigation, criminal proceedings, or sensitive family matters, LIA alerts you and refers to a lawyer or professional partner.

You explain your situation in 2-3 sentences (or drop the letter you received). LIA automatically identifies the exact topic, canton, urgency, and competent authorities. She then adapts every letter, form, and deadline to your real case.

Yes, with the LIA Secretary plan (CHF 59/month). Each letter is reviewed by a certified human before final validation, ensuring maximum quality. For high-stakes letters, this is the recommended option.

Yes, 24/7. LIA runs continuously: you can generate a letter Sunday at 11 PM, get a deadline reminder at 8 AM, or check your case anytime from your client area.

Two main plans: LIA Auto (CHF 31/month) for fully automatic handling, and LIA Secretary (CHF 59/month) with certified human review. Both include the 30-day money-back guarantee.

Yes. Payments run through Stripe, the world's leading online payment provider, on encrypted TLS with bank verification (3D Secure depending on your bank). Dossiora never stores your card data.

If LIA does not save you at least 8 hours in your first month, you get a full refund, no questions. Just write to us before the end of day 30, from your client area.

Immediately after your bank confirms payment. You receive an access email for your client area, and the automated plan is active within minutes.

Yes, absolutely. Your data is hosted in Switzerland, on secure servers. TLS encryption for all communications, no resale, no sharing. Compliant with nFADP (Switzerland) and GDPR (EU). Delete everything 1-click from your area.

No. No card data is stored on Dossiora servers. All processing goes through Stripe, PCI DSS Level 1 certified (highest banking security standard).

Yes. From your client area or via the Personal Data form, you can request full account deletion 1-click. Deletion takes effect within 30 days, per legal requirements.

On the Client Area page, enter your email. You receive a secure magic link valid for 30 minutes — one click and you're signed in. No password to remember, no phishing risk.

1-click, from your client area. Go to "Subscription" → "Cancel". No questions, no reason needed. Cancellation takes effect at the end of the current period. Your data stays accessible 30 days, then is deleted.

Fastest: from your client area, chat directly with LIA — answer in seconds. Otherwise email contact@dossiora.ch or use the Contact page. Human reply within 24 business hours.

Our tech team monitors the platform 24/7. In case of issue, you're notified by email and a fix is deployed within 4 hours on average. If downtime exceeds 24h, the current month is auto-refunded.