Accessibility:Senior support

Simplified path

Clear administrative help for seniors and digitally vulnerable people

No jargon here. We proceed calmly and in order, with simple and clear explanations.

Our 4-step method

Simple, reassuring, stress-free

1

We analyze your situation

You send your information in plain language and the AI assistant identifies urgencies.

2

We simplify

You receive a short list: what to prepare, what to ignore, what to do first.

3

We complete it with you

Forms, letters and documents: we guide you line by line.

4

We follow through to the decision

Follow-ups, additional documents, repeated explanations: you are never alone.

What you get

Special support for vulnerable audiences

Mode texte agrandi et contraste eleve en un clic

Each case is explained in simple words, with concrete actions to take.

Parcours guide sans jargon administratif

Each case is explained in simple words, with concrete actions to take.

Rappel telephonique pour personnes non connectees

Each case is explained in simple words, with concrete actions to take.

Possibilite d impliquer un proche aidant

Each case is explained in simple words, with concrete actions to take.

Checklists imprimables et etapes tres courtes

Each case is explained in simple words, with concrete actions to take.

How to send us your documents

3 easy options

Option 1: Simplified client area

You describe your letter and the AI assistant explains next steps, step by step.

Option 2: Photos by email

You send document photos by email, then the AI assistant organizes and prepares the case.

Option 3: Paper support

We send a printable checklist and a simple step-by-step plan.

With a family helper

A child, neighbor, or helper can take part in every step.

Frequently asked questions

Simple answers

I cannot use online forms. Is that a problem?

No. We can handle everything through the AI assistant, email, and paper support. You do not need advanced computer skills.

Can I request help for my parent?

Yes. A family helper can be included in all exchanges and validations.

I do not understand administrative letters. What should I do?

Send a photo of the letter. We translate it into plain language and explain what to do first.

Direct AI assistance

Need immediate help? The AI assistant starts your plan quickly.

Email: contact@dossiora.ch