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Accessibility:Senior support

Easy help — made for you

Simplified administrative help in Switzerland

Easy mode: large fonts, short steps, human support if needed. LIA prepares; you approve.

  • nFADP & GDPR compliant
  • Swiss confidentiality
  • Next-generation administrative assistance in Switzerland, growing fast
  • 30-day guarantee

📄 Free printable PDF version on request — request your paper guide

Who this help is for

Who is this simplified help for?

Three profiles, one same answer: LIA does the work, you stay at ease.

You are a senior

65 or older, you want to stay independent without exhausting yourself on paperwork.

  • Not comfortable with the internet? LIA moves at your pace, no jargon.
  • Paper version on request, free phone support to start.
  • No missed deadline: LIA calls you in case of admin urgency.

Typical cases: AHV pension, 2nd pillar, insurance objection, official letters.

You help a relative

You handle paperwork for an elderly parent, a child, or an overwhelmed relative.

  • LIA prepares the files, you validate and sign with your relative.
  • Secure shared access: track deadlines and documents from your phone.
  • Email notifications for the person being helped too (if desired).

Typical cases: senior permit, IV, AHV pension, contested medical bills.

You are new to Switzerland

Expat or cross-border worker, you are discovering an unknown and stressful admin system.

  • LIA explains every procedure in French, German, Italian or English — your pick.
  • Adapted to all 26 cantons: cantonal forms, authorities, and deadlines.
  • First admin reflexes: permit, withholding tax, LAMal — LIA guides you.

Typical cases: B/C permit, first tax return, LAMal objection, family reunification.

Don t recognize yourself in any profile? LIA adapts anyway — describe your situation and she prepares a tailored plan.

What LIA does for you

What LIA concretely does for you

6 simple things, done for you, without you having to think about them.

She files your papers for you

Photo or PDF, doesn t matter. LIA recognizes, sorts, and archives your papers in a secure space — 24/7 access.

She writes your official letters

Objection, request, appeal — Swiss legal form respected. With Secretary pack (45 CHF/month launch), human review of your sensitive letters before sending is included.

She watches your deadlines

An email before each important deadline, 15 days then 3 days ahead. You never miss anything again.

She speaks your language

French, German, Italian, English. No jargon. If something is unclear, ask — a human replies in under 24h.

You keep final control

No letter is sent without your consent. Validate with one click on phone or computer — or by phone if you prefer.

You are guaranteed calm

30-day guarantee: if LIA does not save you 8 hours in the first month, first month refunded. No questions.

In daily life

Examples where LIA helps you every day

6 everyday situations. One reaction: send the photo to LIA and breathe.

An unintelligible letter arrives

Photo the letter with your phone. In 2 minutes, LIA explains what it means and what to do.

You fear missing a deadline

LIA spots deadlines and notifies you 15 days and 3 days ahead. No notes to take.

You re billed by mistake

LIA prepares the objection (debt enforcement order, LAMal bill, amended assessment) with the right arguments and proofs.

A relative loses autonomy

IV request, AHV, supplementary pension, medical certificate — LIA coordinates documents and actors. You accompany, you no longer chase.

You change home or canton

Municipal declarations, insurance switch, permit transfer, tax address — LIA prepares the checklist and letters in parallel.

You arrive in Switzerland

Permit, LAMal, withholding tax, bank, school: LIA gives the exact order of procedures in your canton.

🛡️ In every case, you stay in control. You validate, LIA executes. 30-day guarantee.

Example situations

They saved time and money

Three illustrative examples: an independent senior, a caring family, a new expat (not real clients). Real stories, with consent, will follow here.

Senior family · Fribourg · Family helping a relative

« My parents hate the internet. LIA sends them an email before deadlines, and I validate from Geneva. No AHV mistake for 6 months. »

11 h saved · 800 CHF avoided

Typical profile
Senior family · Fribourg

Senior · Vaud · Independent senior

« I feared making mistakes with my IV pension after my accident. LIA secretary handled it and called me for sensitive questions. File approved in 3 weeks. »

22 h saved · 3 months earlier

Typical profile
Senior · Vaud

Expat · Geneva · New to Switzerland

« Arrived without knowing the Swiss system. LIA gave me the exact order in Geneva: permit, LAMal, withholding tax. Everything validated in under 2 months. »

14 h saved · 360 CHF saved

Typical profile
Expat · Geneva

🇨🇭 Ready to breathe?

Start with LIA in easy mode

You upload your papers, LIA does the rest. Save 10 to 15 hours and 300 to 450 CHF per case.

  • ✅ nFADP & GDPR compliant
  • 📄 Paper version on request
  • 🛡️ 30-day guarantee
  • ↩️ 1-click cancellation

No long commitment. First month refunded if 8 h not saved. Secure Stripe payment. Free phone support to start.

100% free

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