Accessibility:Senior support

Administrative support in Switzerland

Your Swiss documents handled clearly and quickly.

We turn complex procedures into simple steps, with a transparent AI assistant and clear explanations for people who struggle with paperwork and technology.

  • Complex procedures: permits, naturalization, RAV/ORP, AHV/IV, taxes, housing
  • 24/7 AI assistant, secure messaging, and paper support
  • Clear methods, simple language, deadline tracking
< 24h average response time 4 languages + 24/7 AI assistant No forced commitment 8 official sources 3 published client cases

Assessment in 24h

Receive a personalized action plan by canton, profile and urgency.

No mandatory payment here: you can start with a simple request.

Fast lane

In 3 minutes, you know what to do first

  • Express diagnosis of your situation and critical deadlines.
  • Clear action plan in simple language, tailored to your canton.
  • Active support through your next concrete steps.

< 24h

Average response

Client area, Email, Paper

Support channels

3 plans + add-ons

Subscription levels

French- and German-speaking Switzerland

Coverage

Real quantified proof

Results observed on recent cases

1 284+

Cases processed (last 90 days)

18.4h

Average time to first roadmap

96.2%

Resolution rate with AI follow-up

Aggregated and anonymized data, updated monthly.

Mini case studies

Before / after with concrete numbers

B permit - Lausanne (employee profile)

Before

  • 4 missing documents at first review
  • Estimated timeline: 9 to 12 weeks
  • High risk of additional request

After

  • 0 missing documents at final filing
  • Complete filing in 10 days
  • Validated on first pass

Estimated gain: timeline reduced by about 61%

AHV/IV + housing - Geneva (senior profile)

Before

  • No clear priority across 3 procedures
  • 12 letters not sorted
  • High administrative stress

After

  • Single roadmap delivered in 24h
  • 12 letters sorted and handled in 14 days
  • 2 procedures completed within the month

Estimated gain: 2 cantonal back-and-forth loops avoided

Withholding tax / TOU - Zurich (family profile)

Before

  • No tax simulation available
  • 3 potential errors identified
  • Risk of expensive regularization

After

  • Simulation validated before submission
  • 0 blocking errors at final review
  • Filing completed 17 days before deadline

Estimated gain: CHF 1240 in avoided corrections

Quick visual demo

Client journey visualized in 35 seconds

A very short view of the funnel: from initial request to sent action plan with follow-up.

Demo 30-45s

1/5

  1. 0-7s

    You describe your situation

    Short form + main context in plain language.

  2. 7-14s

    The AI assistant prioritizes

    Urgency, deadlines, and missing documents are identified.

  3. 14-21s

    Roadmap generation

    Personalized canton-based action plan with ordered steps.

  4. 21-28s

    Double AI verification

    Risk check + clarification request when needed.

  5. 28-35s

    Plan sent and follow-up

    Roadmap sent, follow-up launched in the client area.

What you get immediately

In minutes, you know what to do and how to move forward without mistakes

Our platform turns complex Swiss procedures into a clear, prioritized, executable action plan.

  • Personalized action plan by canton, urgency, and profile
  • Document checklist + critical deadlines to avoid omissions
  • Active AI assistant: secure messaging, email, and paper support
  • Administrative tax support included by plan (withholding tax, TOU, deadlines)

Most requested subscription offer

Switch to subscription and secure procedures + taxation

New subscribers get priority handling and an immediately actionable plan.

  • Assessment in 24h
  • Tax / TOU help included depending on plan
  • Continuous and traceable AI support

Weekly priority active for

--:--:--

Priority slots left: 8

Questions before getting started

The 3 most common objections, already solved

What if I am not comfortable with the internet?

Simplified path, plain-language AI assistant, and paper version on request.

What if my case is urgent?

Immediate prioritization of critical steps and an executable plan in under 24h.

What if I want to move forward without paying immediately?

You can submit a simple request and validate afterward with the AI assistant.

Trust proof

Concrete results proven in real cases

"We unblocked a permit case in 9 days with a clear checklist."

Zurich M. Keller

Permit validated without extra requests

"My mother struggled with the internet. Paper + AI assistant support changed everything."

Geneve A. Dubois

3 procedures completed in 1 month

"The calculator helped us choose the right plan from the first AI exchange."

Lugano L. Rossi

Annual savings activated + priority follow-up

Method that converts

4-step process to secure your decisions

1

Express audit

Diagnosis of your situation, risks, and critical deadlines.

2

Anti-error plan

Checklist, letters, and filing order adapted to your canton.

3

Active support

Help filling forms, final check, and follow-up on administrative responses.

4

Subscription steering

Monthly case tracking and continuous optimization of your procedures.

What we cover

Your main procedures, centralized.

Migration, residence and nationality

  • B/C/L permits and renewals
  • Family reunification
  • Ordinary naturalization

Health, AHV/IV and social protection

  • Health insurance enrollment
  • AHV / IV / supplementary benefits
  • Cantonal social support

Work, income and taxation

  • ORP registration and unemployment benefits
  • Withholding tax and TOU
  • Business creation and self-employed status

Daily life and housing

  • Moving and municipal notifications
  • Lease, rent increase and conciliation
  • Diploma recognition and integration

Business impact

Why clients take action

Key point
Without support
With our platform
Time spent
Hours lost understanding forms
Guided path and instant checklist
Rejection risk
Missing documents, deadline errors
Quality check before filing
Administrative stress
Unclear letters and fuzzy priorities
Simple explanations + AI follow-up
Cost visibility
Unclear pricing and surprises
Transparent calculator before confirmation

Complex procedures

Detailed step-by-step guides

Migration and residence High

B, C and L permits: first application and renewal

Arrival in Switzerland, permit expiry, job or civil-status change

Open detailed guide

Migration and residence High

Family reunification

Arrival of family members or regularization of family status

Open detailed guide

Nationality Very high

Ordinary naturalization

Meeting residence-duration and integration requirements

Open detailed guide

Health and insurance Medium

Health insurance enrollment (LAMal)

Arrival in Switzerland, birth, or situation change

Open detailed guide

Health and insurance High

AHV / IV / allowances and benefits

Activity start, birth, long-term illness, or approaching retirement

Open detailed guide

Work and income Medium

Unemployment registration and ORP follow-up

End of contract, dismissal, or mission end

Open detailed guide

Taxation High

Withholding tax and subsequent ordinary taxation (TOU)

High income, deductions, family change, or regularization request

Open detailed guide

Education and employment High

Recognition of foreign diplomas (SEFRI)

Job search in Switzerland in a regulated profession

Open detailed guide

Practical SEO guides

Useful content that attracts and converts

Migration Read time 8 min

How to avoid a Swiss residence permit refusal

Refusals often come from missing documents, missed deadlines, or inconsistent information.

Read guide

Family Read time 7 min

Family reunification checklist: document order and deadlines

Family reunification becomes easier when documents are prepared per person.

Read guide

Work Read time 6 min

ORP registration without mistakes: what to do on day 1

The first days after job loss are critical for your benefits.

Read guide

Taxation Read time 9 min

Withholding tax and TOU: understand if you need to act

Some profiles must switch to ordinary subsequent taxation, while others benefit by request.

Read guide

Work Read time 7 min

Second pillar: consolidate vested-benefits assets into one fund

If your LPP assets are scattered, centralizing them avoids tracking losses and speeds up transfers.

Read guide

Health Read time 7 min

Health insurance: choose the right deductible

The best deductible depends on your medical usage, not only the premium price.

Read guide

Enhanced accessibility

Designed for seniors and people less comfortable with technology

Larger text and high contrast in one click

We adapt the journey to your autonomy level and can include a family helper.

Guided flow without administrative jargon

We adapt the journey to your autonomy level and can include a family helper.

Guided AI assistance for less connected people

We adapt the journey to your autonomy level and can include a family helper.

Ability to involve a family helper

We adapt the journey to your autonomy level and can include a family helper.

Printable checklists and very short steps

We adapt the journey to your autonomy level and can include a family helper.

Monthly plans

Choose the support level that fits your situation.

Starter

89 CHF/month

Ideal to launch a case without mistakes and stay up to date on administrative obligations.

  • 1 main case per month
  • Personalized checklist in 24h
  • Email support Monday to Friday
  • Form review (2/month)
  • Simplified paper guide on request
  • Simple tax filing assistance (1 case/year)
Choose Starter

Plus

179 CHF/month

For families and self-employed people who want to move fast and reduce rejection risk.

  • Up to 3 active cases
  • Priority AI assistant
  • Unlimited form review
  • Preparation for administrative appointments
  • Senior/helper path included
  • Taxation support (TOU, cantonal checklist)
Choose Plus

Premium

349 CHF/month

Complete, priority, multi-case management for complex or urgent situations.

  • Unlimited cases
  • Dedicated coach
  • Weekly AI follow-up with summary
  • Coordination with insurers and agencies
  • Priority processing for urgent cases
  • Annual tax steering + partner fiduciary coordination
Choose Premium

Official sources

Information aligned with official Swiss references

kmu.admin.ch

Business creation and administrative formalities.

FAQ

Frequently asked questions

Do you replace a lawyer?

No. We prepare your administrative files and guide you through each step. If a case requires a lawyer or notary, we direct you accordingly.

Can I cancel my subscription anytime?

Yes, cancellation is possible anytime with 7 days notice before the next monthly renewal.

Which cantons are covered?

We support clients across French- and German-speaking Switzerland via AI assistant, email, and secure client area.

How are my documents protected?

Data is stored in a limited way, with restricted access, and only for case follow-up.

Can I get support if I am not comfortable with technology?

Yes. We offer a simplified path with AI assistant, email, and paper support. A family helper can be included.

Do you work only online?

No. You can send document photos, receive printed checklists, and interact with the AI assistant.

Need a personalized action plan?

Talk with the AI assistant and get your roadmap.

Start in priority Start my case